Privacy Policy

Effective Date: 09/12/2024

TurnHe (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and any other services or products offered by TurnHe. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We collect several types of information from and about users of our services, including:

a. Information You Provide to Us

Personal Information: When you register on our website, download our games, or contact us, we may collect personal information such as your name, email address, phone number, and other contact details.
Payment Information: If you make a purchase through our services, we collect payment information, including your credit card number, billing address, and other payment-related details. We use third-party payment processors, and your payment information is handled securely according to industry standards.

b. Information Collected Automatically

Usage Data: We may automatically collect information about your interactions with our services, including your IP address, browser type, operating system, device information, and the pages you visit.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your usage of our services. Cookies help us remember your preferences and improve your user experience.

c. Information from Third Parties

Third-Party Accounts: If you link your account with a third-party service (e.g., Google Play), we may collect information from that service according to the privacy policy of the third party.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services: We use your information to deliver our games, services, and customer support, as well as to improve our offerings.
To Process Transactions: We use your payment information to process purchases made through our services.
To Communicate with You: We may use your information to send you updates, newsletters, promotional materials, and other communications.
To Personalize Your Experience: We use information about your preferences and interactions to personalize your experience with our services.
To Ensure Security: We use your information to monitor and protect the security of our services and to prevent fraud and abuse.
To Comply with Legal Obligations: We may use your information to comply with legal obligations and respond to legal requests or proceedings.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These service providers are required to protect your information and use it only for the purposes for which it was shared.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
For Legal Reasons: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect the rights or safety of TurnHe, our users, or others, or to prevent fraud or abuse.
In the Event of a Business Transfer: If TurnHe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Your Choices and Rights

You have several choices and rights regarding your information:

Access and Correction: You may access, correct, or update your personal information by contacting us at Contact@turnhe.online.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Data Deletion: You may request the deletion of your personal information by contacting us at Contact@turnhe.online. We will take reasonable steps to delete your information, unless we are required to retain it by law or for legitimate business purposes.
Cookie Preferences: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

5. Security of Your Information

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, use, alteration, or disclosure. However, no security measures are completely infallible, and we cannot guarantee the absolute security of your information. It is important that you take steps to protect your own information, such as keeping your passwords confidential and ensuring that your devices are secure.

6. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe that we may have collected information from a child under 13, please contact us at Contact@turnhe.online.

7. International Data Transfers

TurnHe is based in Pakistan, and your information may be transferred to and processed in other countries. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including countries that may have different data protection laws. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.